Field Service and Mobile
Workforce Management
Deliver Better. Manage Smarter. Grow Faster
Learn MoreManaging a mobile workforce is complex. Whether you’re handling deliveries, managing on-ground sales reps, or monitoring field service teams, real-time visibility and smooth coordination are critical.
Trackify by Matech Co. empowers businesses to streamline last-mile delivery by centralizing task management, route planning, and real-time tracking all in one intelligent system, eventually enhancing operational efficiency and improving delivery accuracy at scale.
What is Trackify?
Trackify is a powerful last-mile delivery and workforce management solution designed to streamline complex field operations. From automated routing of riders to precise time calculations and live location tracking, Trackify enables businesses to manage their entire delivery ecosystem from a single platform. It transforms traditional logistics into a digital-first, highly efficient process built for scale.
At its core, Trackify eliminates manual inefficiencies by digitizing workflows, optimizing routes, and ensuring real-time visibility. Businesses can monitor rider movements, calculate ETA versus actual time spent, and gain complete insights into pickup points and delivery routes. With advanced analytics and reporting, decision-makers can track customer behavior, location history, and operational trends to empower smarter, data-driven strategies.
Trackify doesn’t just manage deliveries; it creates a scalable ecosystem for workforce optimization. With features like fleet capacity management, zone-based grid views, live chat with monitoring hubs, and workflow configuration, it ensures every order is fulfilled on time while reducing costs and maximizing productivity. Whether you are handling a growing fleet or managing high delivery volumes, Trackify provides the control, intelligence, and flexibility you need to stay ahead in the competitive delivery landscape.
Why Businesses Choose Trackify
The challenges of managing a distributed workforce often include wasted resources, delayed deliveries, poor visibility, and customer dissatisfaction. Trackify solves these pain points with features that deliver measurable impact:
Trackify is not just about digitizing your operations, but it transforms the way
your
teams work in the field.
Business Interfaces with Trackify
Trackify provides a suite of intuitive interfaces designed to simplify operations for everyone involved in the field-to-customer journey. Each interface is tailored to specific roles, ensuring clarity, usability, and efficiency
Manager Dashboard
Gain full visibility of your workforce with a centralised control panel. Assign tasks, monitor live movements, access reports, and make data-driven decisions in real time.
Customer App
Keep your customers informed and engaged. From placing orders to tracking deliveries, customers enjoy a transparent and hassle-free experience
Agent App
Designed for field staff, the agent app simplifies task acceptance, navigation, proof capture, and real-time updates, helping agents work smarter on the go.
Booking Form
Businesses can quickly capture new orders or service requests through an easy-to-use booking form that connects directly with the Trackify ecosystem.
Picker App
Streamline your order-picking process with a simple interface that reduces errors, speeds up fulfillment, and ensures accuracy from warehouse to delivery.
Trackify Enterprise Capabilities
Built to handle the scale of modern operations, Trackify’s enterprise modules empower businesses with automation, precision, and full operational control.
Order Management
Organise and manage customer orders from start to finish without delays.
Auto Task Allocation
Assign jobs automatically to the nearest or most suitable agent.
Dispatch Planning
Balance capacity, demand, and delivery windows for smooth fulfillment.
Capacity & Load Management
Prevent overloading vehicles or underutilising resources.
Route Optimisation
Cut costs and travel time with intelligent, traffic-aware route planning.
Delivery Orchestration
Coordinate multiple deliveries efficiently with sequenced routing.
Third-Party Logistics (3PL) Management
Manage in-house fleets and external carriers in one view.
Fleet Sharing
Share and manage fleets across branches or partners for maximum utilisation.
Real-Time Tracking & Tracking Links
Provide customers with secure, live tracking updates.
Drive App
Equip drivers with tools for navigation, proof collection, and live reporting.
Smart Analytics & Business Insights
Use data-driven intelligence to measure and improve KPIs.
Customisable Reports
Tailor reports to focus on delivery performance, agent efficiency, or customer satisfaction
Benefits of Using Trackify
Implementing Trackify creates a ripple effect across your business:
Faster Deliveries & Optimised Routes
Cut down travel time with intelligent route management.
Better Resource Utilisation
Automate scheduling to maximise workforce productivity.
Lower Costs
Reduce idle time, fuel costs, and inefficient trips.
Accountability & Transparency:
Electronic proofs and real-time tracking prevent disputes.
Customer Trust
Accurate ETAs and timely updates lead to stronger client relationships.
Scalability
From small businesses to enterprises, Trackify grows as your operations expand.
Who Can Use Trackify?
Trackify supports diverse industries where field staff and mobile workforces are essential:
Medical Representatives
Banking & Insurance Agent
Retail & E-Commerce Delivery Fleets
Courier & Logistics Companies
How Trackify Works
Assign & Schedule
Managers create tasks and assign them to field staff.
Track in Real-Time
Agents are tracked live, with updates sent to managers and customers.
Capture & Verify
Agents complete tasks and capture proof digitally.
Analyse & Optimise
Managers review performance reports to refine operations.
Get Started with Trackify
Whether you want to streamline deliveries, empower your sales reps, or monitor service staff, Trackify is your all-in-one workforce management solution.
Book a Demo
See Trackify in action with your business use case.
Customize Your Plan
Choose the modules and integrations you need.
Go Live Quickly
Onboard your teams and start optimising within days.
Ready to Transform Your Workforce Management?
Book a Demo Today and see how Trackify can simplify your field operations.
Request a Demo